Cancellation Policy

Margot’s Policy for Appointments

Late Arrivals

Starting on time is very important. If an individual is late for an in-person session or a phone session, I reserve the right to shorten the appointment time in order to stay on schedule for other clients or reschedule. Please, always call (310) 704-4870 if you are running late especially if you are having an in-person session.

Cancellations

All appointments scheduled must be cancelled or rescheduled with 24-hours notice to avoid being charged a $25 fee.

There is some flexibility in this policy for emergency situations but remember a scheduled appointment is time reserved especially for you, and usually if you cancel at the last minute the reserved spot can not be rescheduled.

Sessions that are “No Show” with no notice of cancellation are charged the full amount of the session. Cancellation Fees must be paid before another session is scheduled. And once a session is missed, I may request that pre-payment be made prior to the start of any session.